Hello and welcome to shipping and delivery page! Here you can read some details about a nifty little lifecycle of your order's journey from the time you place your order to your new treasures arriving at your doorstep. At first you choose the product you like. Then you put into your shopping cart and pass the checkout process in a few clicks. Our store offers several payment and delivery methods, so you have an opportunity to choose which one is the most convenient for you. All orders are dispatched the same day if they are completed before 15.00 (UTC+2:00)
Orders for Greece
All orders that are going to be sent in Greece are dispatched with Speedex courier and they are delivered in 1 working day. Islands and Peloponisos take 2 working days. Shipping cost is 5 euro. Ιf the order's value is equal or higher than 30 euro then you win free shipping for your order for destinations in Greece. For changes in Greece we will be charged 5 euro. In some occasions, if your residence is in an inaccessible place it may take more than 2 working days for your order to be delivered.
Orders for Cyprus
All orders for Cyprus are being shipped with Greek post (sign on delivery) and the delivery time is about 4 working days in normal conditions. The shipping cost begins at 8 euro if the order is prepaid for 1 kilo weight and its being developed as you can see in the following table according to the total weight of your packet, or 18 euro if the order is going to be sent with payment on delivery. For any return the shipping cost are charged to the buyer.
All orders for Europe are dispatched with post as registered parcel so you can track and trace your purchase at any time. The delivery time is 3-7 working days. The shipping cost for international orders begins at 8 euro (but it can be higher according your origin country and the number of articles you buy (because of the weight) and the order must be prepaid (credit/debit card, paypal or wire transfer). If you put an article or more into your shopping basket, while you are at the checkout, you can see total shipping cost that will be applied to you. In case you need to return your order to change the product or ask for money back shipping cost is buyer's and the return of money is being completed in a period of 10 days after shoecloset.gr receives the product back.
After every order
After every order you make you will receive an informative email from shoecloset.gr about you order, the product you ordered and the cost of them plus the shipping cost. After the order will be dispatched from our offices you will be able to login to your account at www.shoecloset.gr and see the tracking number of your order so you can track and trace it anytime.
INTERNATIONAL SHIPPING COST
- Zone 1 : Cyprus, Bulgaria, Albania, Austria, Belarus, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greenland, Hungary, Island, Ireland, Italy, Latvia, Lichtenstain, Lithuania, Luxembοurg, Malta, Moldova, Monaco, Montenegro, Holland, Norway, Poland, Portugal, Romania, San Marino, Serbia, F.Y.R.O.M., Slovakia, Slovenia, Spain, Sweden, Swiss, Ukraine, England, Vatican.
- Zone 2 : The rest of the world.
- A pair of shoes is approximately 1 kg or less.
- Shipping cost is calculated in your shopping basket so customers can see the exact shipping amount there before purchasing.
Returns - Refunds
Returns are being accepted in the term that the product you wish to return or change are in the same condition as you received them and they hadn't been used.
In case you return in order to change a product and the product you wish to have (new one) if the new product is more expensive you will instructed in the dialog with our representative to make a wire transfer to shoecloset.gr bank account the rest of the amount. If the returned product is more expensive than the one you wish to have at last a partially refund will be done to you given bank account number.
It is essential that you allways need to contact shoecloset.gr in case you need to return and change a product via our contact form or telephone.